Welcome to Lucky Stars Sanctuary

Nestled in the peaceful surrounds of Bywong, just 15 minutes north of Canberra, Lucky Stars Sanctuary has been a haven of compassion for animals since 2016. Our devotion is unwavering as we rescue and offer lifetime care to animals in need.


Our Pledge to Animal Welfare

Lucky Stars Sanctuary was founded on the conviction that all animals deserve a life of respect and care. We welcome those that are injured, neglected, or abandoned, providing them with not just a safe haven but a place to flourish.


Our Core Values

  • Rescue and Rehabilitation: Our sanctuary is dedicated to the healing and wellbeing of animals in distress, offering a safe space for recovery and lifelong care.
  • Advocacy for Adoption: We promote the joy and reward of adopting rehabilitated animals, facilitating the bond between humans and animals that deserve a second chance at a family.
  • Educational Outreach: We are committed to raising public awareness about animal welfare, nurturing a more informed and empathetic society.
  • Emergency Care: Our rapid response to animals in critical situations ensures they receive the urgent care and kindness they require.
  • Recognition of Value: We affirm the inherent worth of every living being and strive to safeguard the rights and welfare of the animals in our care.
  • Community Collaboration: Aligned with organizations that reflect our values, we pool our resources and efforts to advance the cause of animal welfare.
  • Support for Wildcare: In partnership with Wildcare, we are active in the rescue, rehabilitation, and release of native wildlife, contributing to the balance and beauty of our local ecosystem.
  • Therapeutic Encounters: Our sanctuary is not only a refuge for animals but a place of healing for people. Visitors experience the restorative power of connecting with our rescue animals, often serving as mutual therapy for both humans and animals alike.


Be Part of Our Journey

Lucky Stars Sanctuary isn’t just an animal shelter; it’s a community united by a mission to transform the lives of animals. Your engagement and support enable us to continue providing a sanctuary for animals and a nurturing space for human-animal interactions that comfort and heal. Together, we are building a world where the bond between humans and animals is celebrated and cherished.

Privacy Policy

Lucky Stars Sanctuary Inc is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www.luckystarssanctuary.org, from your website, from media and publications, from other publicly available sources, and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

For the primary purpose for which it was obtained

For a secondary purpose that is directly related to the primary purpose

With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

Third parties where you consent to the use or disclosure; and

Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Lucky Stars Sanctuary will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:


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